More Than IT Fixers. We're Your Strategic Partners.
At Active IT, we believe technology should empower your business, not hold it back. We are a team of passionate problem-solvers dedicated to providing reliable, honest, and forward-thinking IT solutions and web design services that deliver real results.
Our Story: Built on a Foundation of Integrity
Active IT was founded on a simple principle: that the IT industry could, and should, operate with greater transparency, reliability, and respect for its clients. After witnessing too many businesses receive poor service, confusing jargon, and unexpected bills, we set out to build a different kind of tech company. One where the client’s success is the only metric that matters. From our beginnings to today, that core commitment has never changed
John Mitchell, Co-Owner,
Certified Technician
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Steve Thompson, Co-Owner,
Certified Technician
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Let's Build Something Great Together
Technology is a powerful tool, but it’s just a tool. Its true value is unlocked when it’s wielded by a partner who understands your vision. We’re not just selling hours or packages; we’re offering peace of mind, a commitment to excellence, and a promise to be there when you need us. We invite you to experience the difference that a truly client-focused IT partner can make.
Your challenges are complex. Our job is to make the solutions simple.
Frequently Asked Questions
As a smaller, focused team, we offer a personal touch and greater flexibility that larger firms often can’t. You will have direct access to your technician, faster decision-making, and services tailored to your specific budget and needs, not a one-size-fits-all corporate package.
It’s easy! Simply contact us for a free, no-obligation consultation. We’ll discuss your needs, answer your questions, and provide a clear, fixed-price quote for our recommended solution.
The timeline depends on the project’s complexity. A standard 5-page brochure website typically takes 2-3 weeks from project kickoff to launch. More complex sites, like e-commerce stores, can take 4-6 weeks.
Absolutely. We specialize in maximizing the lifespan of existing equipment. We will always provide an honest assessment—if a repair is cost-effective, we’ll do it. If an upgrade is truly necessary for reliability, we’ll explain why and give you clear options.
es, completely. Once the project is paid for, you own the design, content, and code. We never hold your website hostage. We can also assist with transferring it to another host if you ever choose to move on.
Yes. Every website we build is “mobile-first” and fully responsive. This means it will automatically adjust to provide an optimal viewing experience on any device, which is crucial as most web traffic now comes from mobile phones.
It’s simple. If we are unable to diagnose or resolve the specific issue you hired us for, you will not be charged for our time. You only pay for successful solutions. (Note: This applies to specific, diagnosable issues and not general consulting or project work).